Asked by: Latinka Hansgen
Asked in category: business and finance, large business
Last Updated: 29th Jun 2024
Frontier Communications: How can I make a complaint?
Frontier Communications complaints contacts
- Contact Customer Care at 1 (800) 921-8101
- Technical Support at 1 (800) 921 8104
- Tweet Frontier Communications Customer Care.
- Tweet Frontier Communications.
- Follow Frontier Communications.
- Watch Frontier Communications.
- Follow Frontier Communications.
How can I also file a complaint against Frontier Communications
You can complain to the Florida Attorney General's Office if you have a Frontier customer who is experiencing issues. Visit MyFloridaLegal.com, or call (866) 9NOSCAM. Frontier Executives met with Attorney General Bondi last week, and they have now agreed to make several improvements to their services.
Can I also sue Frontier Communications? Frontier Communications contracts say that you cannot sue Frontier in any other court than Small Claims Court. Although it can be time-consuming and complicated, suing Frontier in small claims court will usually get you the results you desire.
What agency also regulates Frontier Communications?
Federal Communications Commission (FCC)
Are Frontier Communications' services any good?
Frontier offers a number of benefits, including no data caps and a 2-year price lock guarantee. Frontier's fiber plans are impressive, but you won't find broadband options if you live in rural areas.
17 Related Question Answers Found
Does filing a complaint with the FCC do anything?
By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.
What are Frontier Communications customer service hours?
Hours of operation are: Monday–Friday, 8 a.m.–9 p.m. Eastern. Saturday, 8 a.m.–8 p.m. Eastern.
How much does it cost to cancel Frontier Internet?
If you purchased Frontier Services as part of a Gift promotion and you cancel a Service or Services early, the PPP commitment is for two years, and you agree to pay Frontier a termination fee of up to $400.
How do I return my frontier equipment?
How to Return Frontier Equipment
- Call 1.800.
- We'll identify all the Frontier equipment you have—such as broadband routers, DVRs and STBs—and tell you which items you need to return to us.
- We'll send you a prepaid mailing box(es) and fully-addressed sticker(s) via UPS Ground.
- Pack up your equipment as directed and send it back to Frontier via UPS.
How do you make a complaint about a company?
10 Effective Ways to Complain About a Company Online
- Go to the company website.
- Contact the Better Business Bureau.
- Contact the Federal Trade Commission (FTC).
- Check out the Ripoff Report.
- Email [email protected]
- Try Yelp.
- Post on Planet Feedback.
- Google your attorney general.
Is Frontier Communications owned by Verizon?
Verizon (NYSE: VZ) has made it official today that it is selling off wireline assets in three states to Frontier Communications for $10.5 billion. In a separate deal, Verizon is also selling over 11,300 of its company-owned wireless towers to American Tower Corporation for $5 billion.
What happens if a business does not respond to BBB complaint?
Consumer will be notified of the business response when the BBB receives it and will be asked to respond within 5 days. If the business fails to respond, the consumer and the business will be notified. Complaints are usually closed within 30 calendar days from the date you filed the complaint.
Who regulates Internet?
When the Federal Communications Commission (FCC) repealed net neutrality, they argued that the Federal Trade Commission (FTC) could provide adequate regulatory oversight over internet service providers.
How do I complain about my ISP?
Are you dissatisfied with your broadband service, do you need to complain to your supplier?
- Keep records of issues and calls.
- Rule out obvious problems.
- Read contract small print.
- Have grounds for complaint.
- Follow the complaints procedure.
- Use dispute resolution schemes.
What government agency regulates cell phone companies?
Cell Phones. The FDA shares regulatory responsibilities for cell phones with the Federal Communications Commission (FCC). Under the law, the FDA is responsible for, among other things: Consulting with other federal agencies on techniques and programs for testing and evaluating electronic product radiation.
What does the FCC regulate?
The Federal Communications Commission (FCC) is an independent government agency responsible for regulating the radio, television and phone industries. The FCC regulates all interstate communications, such as wire, satellite and cable, and international communications originating or terminating in the United States.
How do you get into the FCC?
Contact
- Location. Federal Communications Commission.
- Finding People at the FCC. Find People.
- Contact Us by Phone. Business hours for all non-emergency calls: 8:00am - 5:00pm, ET.
- Toll-Free Voice: 1-888-CALL FCC (225-5322)
- Toll-Free Fax: 1-866-418-0232.
- Leadership. Ajit Pai, Chairman.
- Get Help. Broadcast Information:
- Other Options.
What does FCC stand for?
Federal Communications Commission
How do I complain about the government?
The Ombudsman can deal with complaints about: a government department or agency.
You can make a complaint to the Ombudsman by:
You can make a complaint to the Ombudsman by:
- completing an online complaint form.
- downloading a complaint form(external link opens in a new window / tab) to email or send by post.
- contact the Ombudsman's office by phone, email or in writing.
Why is my frontier bill so high?
Your first bill seems high because it's rare for a customer to sign up for services at the start of a billing cycle, and because Frontier charges a month in advance.
How do I file a complaint with Suddenlink?
Just go to the FCC website. You can file a complaint there. Suddenlink will be required to respond in writing or face a fine. Annoy them enough and they'll do something about it because lawyers are expensive.
Is Frontier or spectrum Internet better?
While Spectrum doesn't offer as many options, they do provide more consistent speeds and pricing across the country. In many areas, Spectrum tends to offer higher internet speeds than Frontier because Frontier fiber-optic internet has select availability.
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